Airline Reservations training

This course is ideal for anyone interested to launch his career in the airline & travel industry as Airlines Reservations and Ticketing Agent. The aspiring candidate definitely needs to have: general mathematical abilities and world geography knowledge. Learn using a simulated environment which emulates a GDS or global distribution system. You can pick your own GDS (from Amadeus, Galileo, Sabre, Wolrdspan, Apollo or Abacus).

1. Introduction, signing in and out, encode and decode
2. Displaying a PNR
3. Timetables, availability, schedules, access types
4. Return availability, availability change entries, airline alliances
5. Building a PNR
6. Practice building a PNR
7. E-mailing, Frequent Flyer Element
8. General remark, OSI elements, SSR elements
9. Canceling and changing PNR elements
10. Advance seating requests
11. Seat maps and booking specific seats
12. Fare displays and rules
13. Pricing itineraries
14. Issuing tickets
15. Issuing EMDs
16. Queues
17. Queue Tasks
18. Calculator and currency functions, minimum connect times
19. Help system & Advanced Information
 

• Internationally recognized
• No second language, previous teaching or computer experience necessary
• Practical teaching with English language learners at beginning, intermediate and advanced levels
• Internationally experienced and certified teachers
• Current methods and approaches, including Communicative and Lexical Approaches
• Expert job placement assistance for your own country and overseas (lifetime)
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